Troubleshooting and Advice
Need more assistance? Submit a ticket or open a LiveChat with one of our technicians. When opening a new ticket, the most effective way for us to help you get back to printing again is to include: what model printer you have, your serial number, and a detailed description of your issue.
Quick Fixes
- ★ My Long Belt Is Loose
- Feeder Reassembly (UM2+/UM3)
- Feeder Reassembly (Ultimaker 2 Go)
- My Short Belt Is Loose
- The Button Won't Click
- Why Won't My Fan Bracket Close?
Troubleshooting
- My Printer Ran Out of Filament
- I Installed the Extrusion Upgrade Kit--Now My Printer Doesn't Work
- I Replaced the Electronics Board and Now Something Else Doesn't Work
- I Replaced the Display...and Now It Doesn't Work
- Why Isn't My Active Leveling Working?
- Where Do I Find My Printer's Log Files?