Are the UltiMaker S5 and the Ultimaker S3 the same?
There are a number of key differences between the UltiMaker S5 (S5) and the UltiMaker S3 (S3). The larger foot print, height, and build plate give provide significantly more print volume on the S5 than the S3. While both the S3 and S5 have runout detection, only the S5 can be paired with the Material Station to provide continuous printing. If the S3 runs out of filament, the print will pause until the operator is available to change materials. Running an S5 with a Material Station, you can load multiple spools of the same material and the Material Station and S5 will automatically swap over to a new roll if run out is detected. Both the S3 and S5 printer profiles and hardware support the CC .4 and CC .6 Print Cores, but the range of provided profiles for the S5 exceeds that of the S3. There are over 280 material profiles available for the S5 from the marketplace, but the S3 only has about 120.
Where can I find the spec sheet for the S5?
The technical specifications for the S5 are available for download from here.
How heavy is the S5?
Fully boxed and packed, it is 64 pounds, and fits well on a regular height table or work bench in your lab, makerspace, or home.
Does the S5 have need to ship on a pallet?
No. The S5 can ship via FedEx Ground, and we offer free shipping on it from fbrc8.com.
Is the S5 compatible with the Material Station?
Absolutely. The S5 is compatible with the Material Station, so that you can have optimal filament storage for open rolls and continuous printing in the event of a run out.
Can I get an enclosure for the S5?
Yes. You can (and should for certain materials), enclose the S5. Every S5 comes with glass doors to enclose the front of the machine, but depending on the materials you choose to print, it's highly recommended to also install the Air Manager to enclose the top of the printer and filter out Ultra Fine Particles.
Is the S5 compatible with the Metal Expansion Kit?
The S5 is compatible with the Metal Expansion Kit. You will need an Air Manager for it, and outside ventilation is recommended for this material.
Which nozzle should I use for PVA?
PVA should only be run through the BB .4 and BB .8 Print Cores.
What materials will PVA stick to?
Currently, the PLA/PVA, Nylon/PVA, PETG/PVA, and CPE/PVA prints are supported PVA combinations. You can try using other filaments with your PVA, but, the PVA may not adhere to them as well, and you could end up causing damage to your printer if they come off the bed.
Can I remove the nozzle tip from my Core and replace it with a different size or material?
No. The printhead Cores on your S3 have been designed to give you the maximum amount of reliability. As such, they have been carefully engineered and built to very specific standards. The very thin neck between the heater block and larger metal tube helps prevent heat from seeping up into the Teflon piece in the Core, protecting it from the heat and prolonging the life of your Core. However, this part is also very fragile and would have a high risk of damage if you attempted to remove the nozzle tip and replace it with another one.
Can I turn my STL file into a dual extrusion file in Cura?
If you're looking to print with two different color materials, you're going to need to start with two files. If you want to create a print with dissolvable supports, Cura can generate the support material. You can read more about both processes here.
I lost my USB stick. Do I need to order a special replacement?
Any USB stick available from your local office supply store will work on your S3 as long as it is formatted FAT32 and no more than 32GB.
Should I keep my packaging?
Yes. On the chance that your printer may ever need to be moved or come in for warranty repair work, it needs to be repacked in its original packaging, as per Ultimaker's warranty.
What's that round thing printing on my bed? I didn't put a model there.
You may notice a tower printing in the back right corner of your bed that wasn't visible in Cura when you loaded your STL file. This is your priming tower. The priming tower gives your printer a place to prime the nozzle to ensure that you have a steady flow of material when printing in dual extrusion; it also gives the printhead a place to knock loose any strands of filament that may have oozed out of the unused nozzle so that they don't land on your print. (Whether or not a priming tower prints by default will depend on what material combinations you're using, as well as which versions of Cura you're using.)
How do I update my firmware?
The Ultimaker S5 firmware updates can performed on the machine itself, the same way your smart phone or computer can. You'll want to make sure you're connected to the internet, either through wifi or the LAN connection, then you can update the firmware in the machine's menu under the System section. Alternatively, you can perform firmware updates over USB stick by downloading the files from Ultimaker's website.
Where do I download Cura?
You can download Cura here. For more information about slicing files, you can check out the Cura manual.
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